Support

I didn't receive the sign up email.

Become Primed emails will sometimes hit your Junk or Spam folders. Check your folders for the email. The sender address would be everfit-mail.com.

Is the Become Primed app available for download?

Yes, the Become Primed app is available for download on both iOS and Android platforms through their respective app stores. 

You have to download the everfit app first, which these links will take you to, as our app uses their software. But once you download the app it will bring you into the Become Primed App.

Click here to download on iOS.

https://apps.apple.com/ca/app/everfit-train-smart/id1438926364

Click here to download on Android.

https://play.google.com/store/apps/details?id=com.everfit

Is there a trial period available for new users of Become Primed?

There is a 7-day free trial period for the Become Primed app. The 7-day free trial contains access to our Primed Elite workouts, programs, Challenges, and more.

The VIP Primed package does not offer a 7-day trial as this is 100% custom-made.

I want to upgrade my free trial to a paid membership. How do I do that?

You simply just let the 7-day free trial play out and it will automatically charge your credit card you signed up with on file.

If you wish to cancel you have to cancel before the 7-day free trial is finished.

I want to cancel my membership. How do I do that?

PRIMED VIP: You may only cancel your VIP Primed membership after the 3-month commitment. This is listed in the Terms and Conditions and allows us to maximize the results of our committed members.

PRIMED ELITE: You are not on an obligated time commitment and can cancel your Elite Prime at any time after the billing period.

To cancel a membership, you can X.

Still need help?